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Collaborating with community stakeholders to help serve underserved populations

Outreach, Recruitment & Retention

ORR is a concerted effort to access a targeted group for the purpose of enrolling members in ongoing or time-phased program or intervention and then motivating those recruits to stay active in care and services.

Organizations serving HIV positive clients face important questions regarding stigma and overall care.

The Recruitment and Retention training provides key techniques for conducting outreach.

After completing this training participants will be able to:

  • Define and distinguish the difference between outreach, recruitment, and retention
  • Describe effective techniques for conducting formal and informal outreach
  • Use strategies for effectively accessing hard-to-reach, at-risk populations for the purpose of enrolling them into prevention programs
  • Explain the role and value of peer-driven recruitment
  • Develop an effective retention plan to minimize client attrition
    Maintain interest and participation
  • Ensure compliance with HIV prevention/care services
  • Negotiate retention strategies appropriate for the target population being served

Our trainings are available to directly funded community based organizations free of charge.

Please request trainings using the CBA Request Information System (CRIS) and ask for NCHP.

In some circumstances, if you are unable to access the system directly, your local health department may be able to request on your behalf.

Talk To Us



National Community Health Partners
501 N. Florence St., Suite 101
Casa Grande, AZ 85122

NCHP Mailing Address
P.O. Box 1910
Sahuarita, AZ 85629

NCHP Tempe Office
1232 E Broadway Rd., Suite 211
Tempe, AZ 85282

NCHP South Office
710 N. Roman Street
New Orleans, LA 70116

Main Phone: (520) 795-9756
Main Fax: (520) 887-0432
Tempe Phone: (480) 361-0177
Tempe Fax: (480) 361-0204

National Community Housing Offices



Request an E-Learning registration