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Collaborating with community stakeholders to help serve underserved populations

Overcoming Communication Barriers

Barriers to effective communication in the HIV workplace not only have the potential to create logistical, programmatic, and morale problems within an organization, but can result in genuine negative health consequences for clients of the organization.

This training focuses on the basic attitudes and behavioral skills that establish an effective foundation central to interacting with other individuals and maintaining positive relationships. It encompasses the characteristics of effective communication, personality traits and interaction styles and how they influence engagement.

After completing this training participants will be able to:

  • Utilize the characteristics of proactive communication
  • Demonstrate how a client-centered approach accelerates self-awareness and establishes rapport and cooperation
  • Recognize how cultural dynamics can influence effective communication
  • Translate evidence-based foundations into strategies to overcome communication barriers

Our trainings are available to directly funded community based organizations free of charge.

Please request trainings using the CBA Request Information System (CRIS) and ask for NCHP.

In some circumstances, if you are unable to access the system directly, your local health department may be able to request on your behalf.

Talk To Us



National Community Health Partners
501 N. Florence St., Suite 101
Casa Grande, AZ 85122

NCHP Mailing Address
P.O. Box 1910
Sahuarita, AZ 85629

NCHP Tempe Office
1232 E Broadway Rd., Suite 211
Tempe, AZ 85282

NCHP South Office
710 N. Roman Street
New Orleans, LA 70116

Main Phone: (520) 795-9756
Main Fax: (520) 887-0432
Tempe Phone: (480) 361-0177
Tempe Fax: (480) 361-0204

National Community Housing Offices



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